Privacy Policy - Teddington Act Now

PRIVACY POLICY

This policy outlines how AHH Ltd uses and protects personal information. (Please note that it does not cover the individual privacy policies for the either the Park Road Surgery and the TCSG CIC.  Please refer to their respective websites for these).

What is personal data?

Personal data is information that can be used to identify an individual, such as a name, address, phone number or email address.

The Policy in brief

It’s important that you read the full policy to understand what information AHH Ltd holds and how we may use it. Please see a quick summary below:

  • We collect information that is either personal data (such as name, address, phone number or email) or non-personal data (such as IP addresses, pages accessed etc)
  • We collect information about individuals via our website, who attend our exhibitions or whom we may meet during our public consultations that relate to our planning applications and sites that we own.
  • We collect data to provide information about our planning applications, sites and also for future sales activity relating to our properties.
  • We do our very best to keep all personal information you give to us secure.
  • We never sell your data and we will never share it with another company for marketing purposes.
  • We only share data where we are required by law.
  • Our website uses cookies – for more information please check our cookies policy.

Sharing information

We will use and share your information including – personal data between AHH Ltd, regulatory authorities, associated business partners, local authorities and suppliers to:

  • Assess any application for any of our products or services
  • Conduct any transactions for the provision of our products and services
  • Comply with the law on running the range of businesses, products and services we have
  • Monitor the performance and/or value of our business(es)
  • Share your views on planning applications with local authorities.

We may share your information within the AHH group to offer you alternative products that we feel may be of interest to you.  We will not share your information in this manner without your permission. As part of our service to you, we may telephone you about any enquiries you have made with us. We may also send you information via post, email and/or telephone in accordance with your preferences.

Our Website

In general, you may visit our website without providing us any personal information however there are times when we may need information from you, which includes your internet address, so that we can track unique visits to our site to review issues such as who visits and why they visit.

Cookies

We may use cookies in our email communications. A cookie is a small text file sent to your computer. We use cookies to personalise the email and track whether the email has been opened or read and whether the recipient has used any website links contained in the email communication. This allows us to monitor and improve our email communications and website.
Internet browsers normally accept cookies by default, although it is possible to set a browser to reject cookies. We will ask your permission before using any cookie that is not essential to the email or the use of the website. However, refusing to accept cookies may restrict your use of our website and/or delay or affect the way in which our website operates.
The open nature of the internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. This is out of our control.

Additional Purposes

We may share your information for other purposes not set out in this notice but will only do so with your specific permission.

Monitoring and recording

We may record or monitor calls for training purposes, to improve the quality of our service and to prevent and detect fraud. We may also use CCTV recording equipment in and around our premises. On occasion, we take photographs at our Public Exhibitions, which we will only do with prior consent from individual